Humach, a leading business process and technology outsourcer blending the creativity of humans with the computational power and processes of machines, has experienced a busy first half of 2017.

Since taking on an additional capital investment in early 2017, Humach has expanded their leadership team, grown their network of technology partners, and is working with the Iowa state government to offer economic incentives for new customers.

“The first half of 2017 has set us up for more success,” said CEO Tim Houlne. “We’ve been able to add Sean Charnockas President and both the leadership and management teams are really something special.”

“Thanks to our expanded partnership with the State of Iowa, the environment for business has never been better. We are looking to grow with the right customers, and are ready to manage and deliver world-class customer experience programs.”

Humach is looking to continue its expansion in the second half of the year. With an investment in contact center infrastructure and technology capabilities, they are positioned to meet the immediate needs of companies looking to switch outsourcing providers or rapidly launch a customer engagement solution.


Humach helps its clients find more innovative ways to engage, acquire and support their customers by combining business intelligence, experienced agents and machine automation. They offer best-in-class multi-channel contact center services leveraging numerous patents spanning cloud-based, scalable infrastructure and experienced agents. Humach provides contact center services to some of the world’s largest brands. Learn more at