3 Steps to Disaster-Proof Your Business

What happens when businesses without disaster relief plans close or suspend services and support unexpectedly? For most businesses, to put it simply, bad things– bad things happen.

What is a Humach Digital Agent?

According to Gartner, 15% of all customer service interactions will be handled solely by AI by 2021. Whether you’re part of the 31% of companies who invested in AI in 2019 (Accenture), or are still conceptualizing how the technology can be used, it’s important to understand how Digital / Virtual Agent technology works.