Managing A Contact Center In The World Of Healthcare

Navigating contact center transitions can be difficult and costly, especially as methods of health support and delivery continue to evolve.


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4.4 Star

Rating on Glassdoor

Average agent tenure

13 Years

Customer interactions per year


PCI-DSS and HIPAA Compliant


Humach By The Numbers

Here’s What’s Inside

As healthcare IT and operations leaders, use this checklist to evaluate the current state of your contact center and consider where to make strategic improvements.


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Evaluate if you meet the high standards required for a:


Patient-focused organization

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