Leading customer experience technology provider, Humach, releases findings on new strategies in their new customer study, ‘2020 Customer’.
Industry veteran, Tom Asher, joins the Humach team as SVP of Customer Engagement to serve as a key leader for strategic development.
U.S. based customer experience innovator, Humach, continues global expansion as they increase their agent capacity to the Caribbean and Asia.
Contact center technology expert, Humach, adds philanthropic sector to its operations as Random Acts of Humach 501(c)(3).
Contact center technology expert, Humach, adds global focus for customer engagement and automation experience with the addition Terry Saeger.
Humach Connect™ increases sales and first call resolution, while streamlining digital interactions for an outstanding customer experience.
Humach (human + machine) continues to build out its leadership team, bringing on John Thielen as senior vice president of business development.
The combined businesses, led by former Working Solutions CEO, Tim Houlne, will be called ‘Humach’ (combination of humans + machines)…