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Redefining Customer Conversations with Digital Voice Agents

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  • Company

    Our Team

    Meet the experts who unite human insight and AI to improve customer experience

    Our History

    Since 1988, Humach has partnered with hundreds of organizations, combining deep experience with evolving technology

    Random Acts of Humach

    See how Humach gives back through community impact and people-first initiatives

    Culture

    We foster a culture of innovation, ongoing training and shared purpose so our human agents and digital tools align behind one goal: outstanding outcomes.

    Where We Are

    With global reach and a single-source model, we provide live agents, AI-automation and analytics under one roof — no fragmented experiences.

    Looking for a new career?

    Get in Touch
  • Products + Services

    Digital Agents

    AI-powered agents designed to automate interactions while keeping humans at the core

    AI Whisperers

    AI-certified live agents who guide, train, and improve digital agents

    Live Agents

    Skilled human agents delivering high-quality customer support when it matters most

    Managed services

    End-to-end support to manage, optimize, and scale your customer experience operations

    Humach Labs

    A low-risk environment to test, train, and optimize AI for real customer interactions

    looking for a new career?

    Get in touch
  • Resources

    Blog

    Insights on AI, customer experience, and contact center strategy from Humach experts

    Case Studies

    Real-world examples of how organizations use Humach to improve CX and operations

    ROI Calculator

    Estimate the impact of AI and workforce optimization on your contact center performance

    Security and Compliance

    Learn how Humach protects data and meets enterprise security and compliance standards

    Testimonials

    Hear from clients who’ve experienced the difference when people and machines work together to elevate customer experience.

    Case studies

    Explore detailed stories showing how our approach enabled clients to scale faster, improve satisfaction and reduce operational friction.

    Research & insights

    Dive into our research and reports that reveal how CX strategy, automation and human expertise interact to deliver measurable impact.

    In the news

    Stay updated with the latest developments, trends and announcements in CX, AI and the future of customer service.

    Media

    Browse our video, imagery and coverage showcasing how we bring human-machine experiences to life.

    Blog

    Read fresh commentary, practical tips and case-in-point stories.

    Looking for a new career?

    Get in touch
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  • Company
    • Our Team
    • Our History
    • Random Acts of Humach
  • Products + Services
    • Digital Agents
    • AI Whisperers
    • Live Agents
    • CX Managed Services
    • Humach Labs
  • Resources
    • Blogs
    • Case Studies
    • ROI Calculator
    • Security and Compliance
  • Careers
  • Book a Demo
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Technical support scales client

start building your
intelligent workforce

ready to transform your customer experience?

Ready to see these results in
your contact center?

Talk to a CX expert and discover how Humach’s EQ-powered voice agents can transform your business for the better

Put your AI strategy in the hands of people who’ve spent decades making customer experiences work

Book a demo
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Humach

Company

  • Why Humach
  • What We Value
  • About Us
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  • Culture

Humach Solutions

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  • Humach Labs
  • Managed Services

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  • General : +1 972 694 0600
  • Sales : +1 888 723 1880
  • Address : 5 Cowboys Way, Suite 300, Frisco, TX 75034
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