London Hotel Increases Satisfaction with 24/7 Digital Agent Concierge
Intelligent Digital Agents are automating concierge self-service and increasing guest satisfaction
Intelligent Digital Agents are automating concierge self-service and increasing guest satisfaction
Reducing effort with the implementation of self-service solutions across all channels.
The implementation of customer-centric Digital Agents for sales and support in the healthcare subscription space.
Reducing effort with the implementation of self-service solutions across all channels.
An entire team of back-up agents were assembled in just 2 weeks, making it possible for this client to celebrate a major milestone with their entire team.
Humach’s blog ‘Adaptive CX: Reducing the Impact of COVID-19 in Your Contact Center’ captured Customer Contact Central’s “Most Valuable Posts (MVP)” award.
CEOCFO Magazine spoke with Dubuque, IA-based Humach CEO, Tim Houlne about how they are revolutionizing the customer service and sales experience by combining AI-powered Digital Agents with an existing human team.
Humach CEO, Tim Houlne, spoke with Dallas Business Journal about Humach’s purpose-driven customer experience philosophy amidst COVID-19, and how they’re helping create more scalable and resilient contact centers.
Humach has completed the acquisition of InfinitAI, a Colorado-based provider of purpose-built artificial intelligence (AI) technology and conversational design interface for contact center agent assistance.
Sales Inquiries: +1 (833) 554-0766
General Inquiries:
Plano, Texas (HQ): +1 (844) 326-6327
Dubuque, Iowa: +1 (844) 967-2155
Mason City, Iowa: +1 (844) 210-5081
