London Hotel Increases Satisfaction with 24/7 Digital Agent Concierge
Intelligent Digital Agents are automating concierge self-service and increasing guest satisfaction
Case studies
Intelligent Digital Agents are automating concierge self-service and increasing guest satisfaction
Reducing effort with the implementation of self-service solutions across all channels.
An entire team of back-up agents were assembled in just 2 weeks, making it possible for this client to celebrate a major milestone with their entire team.
Reducing effort with the implementation of self-service solutions across all channels.
The implementation of customer-centric Digital Agents for sales and support in the healthcare subscription space.
This is it! The time when all the back-end effort comes to life and the actual training session begins. To recap, Humach uses the ADDIE
Engaging training is made up of many components, including something interesting for learners to look at. However, creating visually appealing presentation slides alone just isn’t
In our first installment, we discussed how Humach’s training programs for customer sales and support teams are backed by behavioral science, focused on bridging the
The scenario is typical in many call centers. You hire new agents, train them, allow time for them to shadow another agent and then boom
