Automate costly, low-complexity tasks and benefit from convenient, fully secure self-service options with autonomous AI customer support.
Delivering top-tier chatbot AI customer service.
Omnichannel cloud migration in 90 days.
Improvement in first contact resolution with conversational ai-powered solutions.
Of customer interactions automated in 120 days or less.
See how Humach’s AI customer service bots can help you boost your bottom line.
Eliminate time spent on time-consuming manual tasks with the aid of multilingual, always available digital customer service agents.
✅ Superior Self-Service Options
Leverage AI customer service chatbots to help customers resolve issues fast, without needing to speak to a live agent.
✅ 24/7 Customer Support
Our Digital Agents are available round-the-clock to handle order tracking, FAQs, password resets and much more.
✅ Advanced Voice Capabilities
Humach utilizes natural language processing (NLP), voice biometrics and text-to-speech for secure, authentic automated interactions.
Leverage the strengths of AI and humans to deliver exceptional customer support with every interaction.
🔁 Human-in-the-Loop Model
Our expert conversational design team will train and validate Digital Agents to understand intent and get smarter over time.
📢 Complete Omnichannel Engagement
Benefit from AI-powered customer service solutions that let you interact with customers on any channel with limitless capacity.
🧠 Intelligent Escalation
If a digital agent can’t address an issue with full confidence, it will be escalated to a live agent from our support team who can.
Put your customers’ mind at ease with secure AI customer service solutions, while significantly reducing support and service costs.
✅ 100% Compliant Solutions
Protect your customers’ data with a fully HIPAA and PCI-DSS compliant payment platform and steer clear of costly regulation fines and penalties.
🌐 Secure Cloud Environment
Partner with Humach and go live with AI-powered Digital Agents that operate in a fully secure, scalable cloud environment.
🔒 Complete Protection
Enhance your AI customer service impact by working with a provider who makes safeguarding sensitive information a #1 priority.
Companies that use AI customer service enhance the customer experience at every touch point. How much is AI customer service? Contact Humach today to learn more!