Humach launches mAI Pilot: Click here for the press release!

Where We’ve Been

History prepared us. Vision inspired us.
Dedication, innovation, and experience is why our customers trust us.

Since we first opened our doors more than 35 years ago in 1988, Humach has provided world-class, industry-leading call center solutions that deliver impactful CX for hundreds of clients across a variety of industries and regions. Innovative CX, robust cutting-edge technology, and a focus on always providing enhanced customer value has been woven into the fabric of Humach’s success for decades.

Learn about who we are, where we’ve been, and how our decades of proven success can take your business to new heights.

Our History


Originally founded in Iowa in February of 1988 as Advanced Data-Comm, Inc.

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Opens new contact centers over the span of 10 years throughout Iowa.

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Advanced Data-Comm, Inc. is purchased by Working Solutions Group and becomes WS Live.

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WS Live strategically expands to provide on-demand contact center technology as WSiNet.

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Named a Winning Workplace.

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Pairs humans with machines and officially rebrands as Humach.

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Gives Back

Starts 501(c)3 nonprofit, Random Acts of Humach, as a Pledge 1% Member.

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Introduces the innovative CX technology incubator, Humach Labs, and begins operation in Mexico.

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Scales rapidly to service clients in need of agile support amidst the global pandemic.

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Humach opens a contact center facility in Jamaica.

Humach named to the Inc. 5000 list.

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World-Class CX Outsourcing

Humach powers some of the world’s most impactful and well-known brands. See it for yourself. Take a look at who trusts our 35 years of experience and innovation to elevate their CX operations.

Contact Us

Ready to take your CX to the next level with both humans + machines? Get in touch with one of our CX experts to learn how Humach can make you stand out amongst the competition and transform your customer experience today.
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