Since we first opened our doors more than decades in 1988, Humach has provided world-class, industry-leading call center solutions that deliver impactful CX for hundreds of clients across a variety of industries and regions. Innovative CX, robust cutting-edge technology, and a focus on always providing enhanced customer value has been woven into the fabric of Humach’s success for decades.
Learn about who we are, where we’ve been, and how our decades of proven success can take your business to new heights.
Originally founded in Iowa in February of 1988 as Advanced Data-Comm, Inc.
Opens new contact centers over the span of 10 years throughout Iowa.
Advanced Data-Comm, Inc. is purchased by Working Solutions Group and becomes WS Live.
WS Live strategically expands to provide on-demand contact center technology as WSiNet.
Named a Winning Workplace.
Pairs humans with machines and officially rebrands as Humach.
Starts 501(c)3 nonprofit, Random Acts of Humach, as a Pledge 1% Member.
Introduces the innovative CX technology incubator, Humach Labs, and begins operation in Mexico.
Scales rapidly to service clients in need of agile support amidst the global pandemic.
Humach opens a contact center facility in Jamaica.
Humach named to the Inc. 5000 list.
Humach powers some of the world’s most impactful and well-known brands. See it for yourself. Take a look at who trusts our decades of experience and innovation to elevate their CX operations.
Navigating AI integration for your call center can be complex. Humach’s free assessments simplify the process, offering tailored insights to improve performance, boost efficiency, and enhance customer satisfaction. Start your journey to a smarter, more efficient contact center today!
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