WHAT: Paulo Silva, Chief Revenue Officer of Humach, will deliver the keynote address titled “AI and How It’s Transforming the Customer Experience” at an exclusive
Recruits Industry Executive to Drive Company’s Growth for CX Digital Transformation Dallas, Texas, July 17, 2023 – Humach (humans + machines), a CX contact
Companies on the 2023 Inc. 5000 Regionals Southwest list had an average growth rate of 557 percent DALLAS, Texas, March 01, 2023 /BusinessWire/ Humach ranked
The following profile on Humach CEO, Tim Houlne, comes from the following Aspioneer article. Tim Houlne: Integrating human proficiency and machine intelligence to provide path-breaking
Christa Heibel sat down with our President, Randy Feger, and asked all the “hard-hitting” questions – from Digital Agent strategy to our secret to a successful remote agent program. Here’s everything you need to know.
As a reputed customer service company with a human-centered approach, Humach’s willingness to push the envelope when it comes to technology enablement is one of many reasons they’re one of 2021’s Top Digital Transformation Companies.
As COVID-19 forced businesses to expedite remote transitions, new contact center compliance, security, and privacy vulnerabilities have been exposed.
Humach’s blog ‘Adaptive CX: Reducing the Impact of COVID-19 in Your Contact Center’ captured Customer Contact Central’s “Most Valuable Posts (MVP)” award.