Where We Are
You can find us...just about...Everywhere
Our world-class customer sales and support specialists manage your customer inquiries through all channels to help you deliver a seamless experience – domestic, nearshore, or offshore.
Humach Services include Live Agents and we offer virtual, on-premise or a combination of both. Better yet, we’ll help you design a CX strategy to maximize results specific to your business goals.
To elevate your customer experience, we also offer Digital Agents who are available at any time, day or night, to deliver the best experience to a customer that demands 24/7 response.
Humans
Experienced live agents who thrive on providing exceptional customer service and delighting customers at every touch-point – our people are your people.
Live Agents We Offer
- Remote Agents
- On-Premise Agents
- Dedicated & Shared Agents
- Generalist & Specialized Agents
- Bilingual & Multilingual Agents
Machines
AI-powered Digital Agents deliver faster, more satisfying experiences by interacting naturally with customers and freeing live agents from costly, repetitive tasks 24/7/365.
Digital Agent Technology
- 100% PCI-DSS & HIPAA Compliant
- Cloud-Based with Simple APIs
- Natural Omnichannel Interactions
- Predictive & Contextual Routing
- Warm Escalation to Live Agents
Contact Us
Speak with one of our experts to learn how Humach can transform your customer experience today!
