Faster, better resolutions start with Humans + Machines. Reduce customer and team effort and cost, by meeting consumers where they are and addressing their needs at every touch point.
Every business is different and deserves its own distinctive customer experience
Humach’s AI-powered Digital Agents are purpose-built for contact centers with thousands of pre-developed skills that fit together to automate hundreds of interactions across every industry. Implementation takes as little as 6-8 weeks, since the Digital Agents merely need to be customized to meet business-specific needs. Our Digital Agents are trained and validated by experienced, professional humans to deliver a “perfectly trained” agent experience.
Use Cases by Industry
AI-powered Digital Agents are 100% HIPAA compliant and cost effective for Providers, Payors, and DME.
Omnichannel Digital Agent AI and automation solutions make it easy for customers to do business with you.
Enhance every touch-point with confidence using secure, PCI-certified AI and automation solutions.
Increase engagement and call center savings with intuitive AI and automation solutions.
Deliver an effortless customer experience and increase revenue with effective AI and automation.
Deliver an effortless customer experience with self-service available on any device and every channel.