Unlock AI-Powered Solutions for Your Contact Center. Click Here to Get Your Free Assessment!
Linkedin Facebook-f Twitter Instagram Youtube
Humach
Contact Us

Our Guarantee

‘Your Success... Is Our Priority’
Every company we work with has unique needs and goals. We collaborate closely with you to identify key KPIs and develop strategies to achieve them.
After assessing your current solutions, we provide a clear commitment to what we can achieve together. Whether it’s reducing Average Handle Time (AHT), increasing automation, or enhancing other metrics, we’ll help you improve your CX and your bottom line.
Schedule Your Demo
What's most important to you?

Why are we so confident?
On average we:

Reduce headcount by

12-14%

Improve CSAT by

10-12%

Accelerate agent speed to proficiency

15-18%

These aren’t just statistics; they are the tangible benefits you can expect when partnering with Humach. Our track record speaks volumes, showcasing our ability to transform challenges into opportunities and drive measurable success for your business.
Schedule Your Demo

How do we do this? Uniquely!

Humach Labs

Our innovative approach is fueled by Humach Labs, where we go beyond conventional solutions. We specialized in crafting custom strategies that seamlessly integrate Live Agents, AI, Automation and Managed Services. 

  • Identify Gaps in your approach to CX.
  • Unleash Intelligent Interactions that resonate with your customers.
  • Fuel Perpetual Growth by continuously adapting and innovating
Schedule Your Demo

Humans + Machines

worker icon

AI & Technology

  • AI & Custom Language Models
  • Integration with leading CCaaS and CRM solutions
  • Analytics and Insights

Learn More

Live Agents

  • Domestic, Near Shore & Offshore agents
  • 3 Years Average Agent Tenure
  • 13 Years Average Management Tenure

Learn More
quote icon

Digital Agents

  • Chat, Voice, SMS Email
  • AI Natural Language Processing, Natural Language Understanding
  • Natural sounding voice, tone, and Voice Biometrics

Learn More
If by any chance Humach falls short of achieving these remarkable outcomes for the services rendered, we go the extra mile.
Embark on your “Path to Automation” with confidence, knowing that Humach stands behind its promises. Our commitment to delivering exceptional results is unwavering, and your satisfaction is our top priority.
This is an opportunity! Why wouldn’t you start your “Path to Automation” with Humach?
DOWNLOAD NOW

Calculate the ROI of AI in 60 seconds. See how much you could save!

Want to know what AI could do for your contact center? Our Digital Agent ROI Calculator gives instant, personalized insights into where automation can cut costs, improve efficiency, and boost performance. 

 

Use this tool to uncover your AI potential—fast, accurate, and built for decision-makers.

Get Our ROI Calculator
Humach logo
Linkedin-in Facebook-f Twitter Youtube

Who We are

Careers

CX Services

Why Humach

Resources

Contact Us
Testimonials
Case Studies
In The News
Press
Privacy Policy
Do Not Call Policy
Platform Service Levels
Data Processing Addendum

See How Much AI Could Save You

Get instant access to our ROI Calculator and uncover personalized insights into how automation can reduce costs, streamline operations, and improve customer satisfaction.