Close the Al accuracy, trust and safety gap with a human-in-the-loop approach
Al Whisperers are certified live agents trained to work alongside your Al agent, keeping it accurate, compliant, and brand-aligned so you can leverage Al-powered conversations
Al can be fast and efficient, but it still struggles with accuracy, bias, hallucinations, and complex customer intent. These gaps create real risks for your business Al Whisperers solve this by acting as your Al’s coach, safety net, and quality control
Higher accuracy: Every interaction is checked and guided by trained specialists who understand your business inside and out
Lower risk: Real-time human oversight prevents compliance issues, brand damage, and incorrect responses
Faster optimization: Al Whisperers shorten the time it takes for your Al to learn, adapt, and perform at peak quality Better customer experience
Better customer experience: Your customers get quicker, clearer, and more personalized interactions powered by both Al and human intelligence
At Humach, we built the first Al Whisperer™ certification program. Our agents are trained to understand Al behavior, guide it effectively, and elevate customer conversations with a human touch that Al alone cannot replicate
We transform a select group of frontline agents for each program into Al Whisperers who split their workday between two critical roles:
