While AI can be good at many “human” jobs, a study of 1,5000 businesses found that the technology is more valuable when it’s used to compliment humans, not replace them.
Our unique human in the loop machine learning model allows humans to train and validate AI data, helping Humach Digital Agents see and interact with the world just like a human. With business process outsourcing we leverage the intelligence of both humans and machines which allow businesses to get the full potential of AI while delivering a Digital Agent and customer experience that constantly improves.
AI-powered Digital Agents are 100% HIPAA compliant and cost effective for Providers, Payors, and DME.
Enhance every touch-point with confidence using secure, PCI-certified AI and automation solutions.
Deliver an effortless customer experience and increase revenue with effective AI and automation.
Omnichannel Digital Agent AI and automation solutions make it easy for customers to do business with you.
Increase engagement and call center savings with intuitive AI and automation solutions.
Deliver an effortless customer experience with self-service available on any device and every channel.
Enhance self-service and satisfaction by allowing customers to update their own account and membership data.
Keep sensitive information secure by authenticating customers before Digital Agent assistance or human agent escalation.
Allows customers to transact safely with automated PCI compliant payments available 24 hours a day.
Increase the efficiency and satisfaction of your customers and your team by automating claims processes.
Be more productive with your collections efforts with Digital Agent’s secure, conversational AI transactions.
Optimize customer self-service and satisfaction by automating answers to common customer questions.