Our Agents Make Every Experience Count


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Our world-class customer sales and support specialists and next-generation contact center technology manage your inbound and outbound customer inquiries to help you deliver a frictionless experience– domestic, nearshore, offshore or Humach­™ at Home.
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Years of Experience
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Average Agent Tenure
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Average Management Tenure

Discover the Humach difference


Increase Revenue And Scale Your Business

Let us turn your conversations into conversions with agents who act as an extension of your brand. Our revolutionary contact center solution allows sales agents to focus on the prospect, not the process. No matter your business need, our experienced agents pave the path to increased revenue and productivity.
  • Acquisition
  • Winbacks
  • Retention
  • Lead Generation
  • Lead Qualification
  • Upsell / Cross Sell
  • Order Taking
Humans | The Lifebood of Humach


Delight Your Customers And Build Loyal Relationships

Your customers and employees want to talk to you— make it easy for them. Our agents and contact center technology are flexible and empower you to assist people when they need you most. Conversations flow seamlessly across all channels, leading to greater productivity and satisfaction all around.
  • Customer Service
  • Technical Support
  • Help Desk
  • Retention
  • Market Research
  • Account Management
Humans | The Lifebood of Humach

So, what brings you here today?

  • Background Checks
  • Virtual Training
  • Background Checks
  • On-Premise Training
  • Background Checks
  • On-Premise & Virtual Training

Humach™ at Home

One of the most important advantages of remote agents and cloud contact center solutions is the ability to scale service. Remote agents and cloud technology have a high level of security and full compliance with several added benefits:
  • High Security
  • Fully customizable
  • Highly cost-effective
  • Easiest to scale up or down
  • Broad access to remote agent talent
  • Easily-accessible virtual training
  • Low agent attrition

On-Premise Agents

On-premise agents have an infrastructure on a private network, and can be customized to the specific needs and requirements of the business. Mid to large-sized businesses whose primary concern is based on complete control and enhanced privacy can benefit from on-premise advantages like:
  • Maximum security
  • Fully customizable
  • High scalability
  • Easy integration for complex applications
  • Ideal for low-fluctuating operations
  • Easy to test and implement new solutions

Hybrid Agents

Hybrid agent solutions combine both cloud and on-premise systems to give your infrastructure the best of both worlds. Companies with some regulatory requirements may benefit from utilizing the hybrid system because of the advanced security and cost-effectiveness.
  • Maximum control
  • High customization
  • Broad access to remote agent talent
  • Increased Flexibility
  • Easily-accessible virtual training
  • Easy to transition

Unsure which one to choose? We can help.

Speak with an expert who will examine your operation and help you choose the model that best suites the needs of your business.


One Provider.
Endless Possibilities.

We customize our solutions to integrate with your existing infrastructure for maximum compatibility and efficiency. Our experts do all the work to ensure you get the most out of your solutions.
  • Predictive dialer
  • HIPAA & PCI DSS Compliant, SOC 1 & 2
  • Open platform APIs
  • CRM integration
  • Real-time data and analytics
  • Bilingual and multilingual services
  • And more...

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