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Humach Executives to Speak at the 2023 ACCA Symposium


Paulo Silva, Chief Revenue Officer of Humach, will deliver the keynote address titled “AI and How It’s Transforming the Customer Experience” at an exclusive Executive Breakfast. Kelly Uhlrich, COO of Humach, will participate in a panel discussion alongside other industry executives. The panel, titled “Contact Centers in the Age of AI/Digital Transformation,” will explore how AI and automation enable businesses to “Meet the Customer Where They Are.”


Humach, a Dallas-based technology company, blends live agents, digital agents, and robust technology to create exceptional customer experiences. Those interested in the AI panel session must register to attend ACCA 2023. To register, please visit:


Founded in 1995, the Austin Call Center Alliance (ACCA) was established through a collaboration with contact center managers, industry-related suppliers, and the Economic Development Division of the Austin Chamber of Commerce. ACCA is dedicated to creating a local trade association tailored specifically to the contact center and customer experience industry.

WHEN: The ACCA Symposium will take place on Thursday, September 14, 2023, at 7:30am ending with a cocktail networking hour at 6:30pm

WHERE: 2023 Austin Contact Center Alliance Symposium; UT Commons Conference Center Building, 10100 Burnet Road, Bldg 137, Austin, TX 78758

MEDIA CONTACT: For media inquiries or to request an interview with Paulo Silva or Kelly Uhlrich, please contact Lissette Perez at or (817) 829-8863

Note to Editors: High-resolution images of the speakers and Humach’s logo are available upon request.

5 Cowboys Way STE 300, Frisco, TX 75034



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