Building Digital Voice Agents with ElevenLabs
Lissette Perez November 6, 2025
Everyone’s talking about AI… but have they heard AI talk? Well, we have. And most AI sounds like a robot reading from a
Humach combines 38 years of customer experience expertise with the latest Al to deliver voice and chat solutions that actually work – from day one.
At Humach, we combine human connection with AI to create customer experiences that feel personal, effortless, and unforgettable
For over three decades, Humach has led the evolution of customer experience by blending human empathy with advanced technology. What started in 1988 as a small call center has grown into a global CX powerhouse — redefining how brands connect, communicate, and care for their customers.
Our mission is to help businesses deliver exceptional, efficient, and scalable customer experiences through the perfect balance of human expertise and AI innovation. We’re here to create intelligent solutions that simplify operations, build loyalty, and put people at the heart of every interaction.
We envision a future where technology amplifies—not replaces—human connection. At Humach, we’re building that future by making every customer interaction smarter, faster, and more personal—bridging the gap between empathy and automation to set a new standard for experience.
From AI automation to human expertise, we deliver the full spectrum of customer experience solutions.
Deliver instant, 24/7 support in any language. Our AI agents handle inquiries faster than your top performers, while preserving the empathy and personalization customer expect.
Our CX professionals don’t just handle complex issues, they continuously train and fine-tune your AI.
The result? A flywheel effect where AI gets smarter, agents become more efficient, and customer satisfaction soars.
Some conversations require a personal touch. With Humach, you get seasoned live agents working seamlessly alongside AI to resolve complex cases, capture insights, and deliver authentic brand experiences.
With these features, Fictinal showcases its context-aware conversations that
“You are one of the best partners I have worked with. I have thoroughly enjoyed working with you because you do it the right way. Top to bottom. I will always respect, appreciate and admire that. ”
With these features, Fictinal showcases its prowess in delivering intelligent, context-aware conversations that enhance customer experiences.
Welcome to effortless conversations powered by AI. Our chatbot understands context, learns from interactions, and adapts to user preferences.
Your virtual buddy is always here to help you, day or night, a friendly ear and a helping hand.
Empower your business development journey to your digital advisor.
Start a conversation that’s more than just words. With our advanced Al, connecting and conversing has never been easier.
With these features, Fictinal showcases its context-aware conversations that enhance customer.
Train your AI agent with your business data, define its actions, and deploy it to serve your customers instantly.
From answering questions to executing actions, the agent integrates with your systems to get things done.
This process ensures your agent keeps learning from interactions, improving its accuracy and performance over time.
Your agent doesn’t just respond—it listens, learns, and captures insights that matter to your business.
With these features, Fictinal showcases its context-aware conversations that enhance customer.
Everyone’s talking about AI… but have they heard AI talk? Well, we have. And most AI sounds like a robot reading from a
Put your Al strategy in the hands of people who’ve spent decades making customer experiences work.
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