Today, Humach is excited to announce the new addition of Josh Mendoza to their team as a Director of Strategic Partnerships. As Director of Strategic Partnerships, Josh will be joining Humach’s team of contact center veterans, technology innovators, and customer experience solutions experts who are changing the way executives view the contact center.
“Josh is an incredibly strategic thinker who is very well respected in our industry. I could not be more thrilled at the level of talent joining Humach as we expand.” said Josh Reeves, Humach’s Vice President of Marketing & Sales.
Josh has a proven track record across the BPO space, as well as innovative and forward-thinking approach to solving customer needs. He applies his well-rounded knowledge and expertise as a member of several boards and expert panels throughout his career.
“I am honored and excited to join the team at Humach. Their technology is leading edge, and they have an unmatched desire to change the way CX is handled. I want to be a part of that,” said Mendoza.
Founded in 2015, with roots dating back to 1988, Humach is the leading agent and technology outsourcer behind a suite of cloud-based customer sales and support products that include Humach-at-Home™, AI-powered Digital Agents, top-rated omnichannel platforms, and award-winning customer experience solutions. The company’s managed products and services are designed to augment existing contact center models using collaborative intelligence that leverages the strengths of both humans and machines. Humach simplifies and streamlines customer experiences for the world’s leading brands with agents and technology.