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What is a Humach Digital Agent?

According to Gartner, 15% of all customer service interactions will be handled solely by AI by 2021. Whether you’re part of the 31% of companies

How-To: Become a CX Leader in 2020

2019 served as a wake-up call for companies that failed to progress with transformative customer experience improvements. Changes in passive consumerism eradicated a record number

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