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Humach launches mAI Pilot: Click here for the press release!
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Ethical Quandaries of AI: Healthcare

About as common as unjustified fears of AI overlords enslaving the human race, are blanket defenses of AI technology as something inherently good, ethical, and

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The Beginner’s Guide to Compliance

Chances are you’ve read about the flashier aspects of AI implementation—automation of rote tasks, CX tailored to individual customers, saving money—even if you’re not an

What is a Humach Digital Agent?

According to Gartner, 15% of all customer service interactions will be handled solely by AI. Whether you’re part of the 31% of companies who invested

How-To: Become a CX Leader in 2020

2019 served as a wake-up call for companies that failed to progress with transformative customer experience improvements. Changes in passive consumerism eradicated a record number

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